Automotive Glass Shop Growth & Operational Excellence

  • Advanced operations, sales, marketing, and technology adoption.

AGR Business Growth

Advanced operations, sales/marketing, insurance navigation, and growth strategies.
$699

This mid-level certification focuses on scaling daily operations into profitable and repeatable systems. Participants will learn to streamline workflows, navigate insurance and TPA challenges, implement effective sales and marketing strategies, and integrate technology to strengthen efficiency and revenue growth.

  • Instructor:Multiple
  • Duration:12-15 Hours Total
  • Language:English
  • Required Level:N/A
  1. Shop Operations & Workflow Optimization
    • Scheduling efficiency (in-shop & mobile), Parts sourcing, inventory management, and vendor relationships, Quality assurance and safety standards (AGSC/ANSI/ADAS).
  2. Sales & Marketing for Auto Glass Shops
    • Local SEO and Google Business Profile optimization, Social media strategies for glass shops, Referral programs, fleet accounts, and dealer partnerships.
  3. Insurance & Third-Party Administrator (TPA) Navigation
    • Understanding insurer/TPA relationships, Filing claims and avoiding payment delays, Advocacy and steering awareness.
  4. Financial Growth Strategies
    • Pricing strategies (cash, insurance, fleet), Profit margin analysis and KPI tracking, Tax planning and financial forecasting.
  5. Technology in Automotive Glass Business
    • POS/ERP systems, ADAS calibration equipment integration, Digital payment and customer engagement tools.
  • Optimizing scheduling and workflow (in-shop and mobile)
  • Managing inventory, parts sourcing, and vendor relationships
  • Building and executing marketing campaigns (local SEO, social media, fleet accounts)
  • Navigating insurance/TPA processes and reducing payment delays
  • Tracking KPIs and applying financial growth strategies
  • Leveraging shop management and calibration technology

Outcome: Graduates will be able to lead teams effectively, implement long-term business strategies, and manage compliance and risk at a higher level. They will possess the skills to expand into new markets, diversify services, and strengthen organizational culture for lasting success.